MEDIA & NEWS ARCHIVES
Year 2007

Headlines
Customer Satisfaction Survey 2007
Event Date
29th June 2007, Friday
 

GSSB had been selected by LLM as the first concessionaire to kick-off the Customer Satisfaction Survey 2007. The survey consultant appointed by LLM, Ad-Macs Corp. Consultants (M) Sdn Bhd, commenced the survey at our Cheras-Kajang Highway on 29th June 2007.

Purpose of the survey is to obtain feedback on customer's satisfaction with a view to further improve on our services and facilities provided to users. The survey which involved interviewing about 2000 randomly-selected participants was successfully completed on 17th July 2007. 



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